FEMA: North Carolina Tropical Storm Helene Assistance
General Updates: ReadyNC.gov or NCDPS.gov
Power Outage Maps: Blue Ridge Energy or https://poweroutage.us
Live Traffic Updates: DriveNC.gov
Stay Informed North Carolina State Resources
Flood Inundation Mapping: fiman.nc.gov
Hurricane Helene Clean Up Hotline – NC National Guard: Call 1-844-965-1386
#NC11: Residents trying to connect with family members in WNC may call NC 211 or 1-888-892-1162 or NC211.org for a wellness check
Red Cross Reunification Phone Number: 1-888-892-1162
Buncombe County Emergency Services
Map with locations of relief efforts, water, food etc…
Emergency Information High Country, North Carolina
Watauga County and Town of Boone and Appalachian State University Collaboration for Emergency Resources:
To keep our 911 call center open for emergency calls, please use the following numbers for non-emergencies:
– (828) 268-6200 Boone Town Hall: 7 a.m. to 7 p.m., with hours subject to change.
– (828) 263-4178 Appalachian Medical Reserve Corps Non-Emergency Call Center (for non-urgent inquiries and reports related to storm impacts): 8 a.m. to 8 p.m., and if the line is busy or it’s after hours, leave a message.
– (828) 262-2000 Appalachian State University’s Main Line: 8 a.m. to 5 p.m.
Shelter options:
-In coordination with the Red Cross, an Emergency Shelter for students and community members is located at the Holmes Convocation Center, located at 111 Rivers Street. This shelter has food, water and dry beds available now.
-Off-campus students, faculty and staff in need of shelter should call 1-800-RED-CROSS (733-2767).
Water:
-The Town of Boone is currently under a Boil Water Advisory. All Town of Boone water customers are asked to boil water for 1 minute.
-Please continue to check this page for information about water distribution in the town and county.
Road conditions:
-Watauga County Emergency Services have created an updated map that documents road closures in the county.
Please avoid unnecessary travel. To access the map, please view the following link: https://www.arcgis.com/…/bd822739d8294fefb5069513378ad6b5
Volunteer opportunities:
-Samaritan’s Purse is coordinating day and night volunteer opportunities for tree work, debris cleanup, roof tarping and mud outs. Sign up at spvolunteer.org.
-Appalachian Medical Reserve Corps is coordinating volunteers with state and national emergency response teams. Sign up by filling out this interest form: https://forms.gle/AaKy78d2pL7V2sNk7
