Team Member

Michelle has been a key part of ISU O’Connor Insurance since 2002. Her expertise in the marketing and management of the office is evident in her work, the growth of the business and the satisfaction of our customers. After graduating from Indiana University of Pennsylvania with a BS degree in Business Administration, Michelle began working with Erie Insurance as a District Sales Manager. Her attention to detail, personable nature and knowledge of products, marketing and technical operations within the agency gained her success.

Although her focus remains on maintaining the high level of value for her current clients, she sees the immense and recent growth as an opportunity to build the business and become a bigger player in the budding Queen City, in order to serve more potential clients as efficiently as possible. Regardless of size and success, Michelle aims to maintain that personal touch and family-owned feel to O’Connor Insurance Associates.

Inside the office, customers can find Michelle creating processes, managing the daily operations of the office and speaking with clients, all while naturally creating professional and welcoming energy in the office. Michelle is an active member of the Independent Insurance Agents of North Carolina (IIANC) and currently sits on the Board of Directors. She is active in both her children’s schools and volunteers at every opportunity. At home, you’ll find her tending to her family, especially her two children, and her beloved rescue dog. On the weekends you’ll see her enjoying the community that Charlotte has to offer—when the Steelers are in the off season of course.

Fun and Insightful Q&A’s – Get to Know a Little More About Me