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Michelle O'Connor

Michelle O'Connor


Michelle has been a key part of ISU O’Connor Insurance since 2002. Her expertise in the marketing and management of the office is evident in her work, the growth of the business and the satisfaction of our customers. After graduating from Indiana University of Pennsylvania with a BS degree in Business Administration, Michelle began working with Erie Insurance as a District Sales Manager. Her attention to detail, personable nature and knowledge of products, marketing and technical operations within the agency gained her success.

Although her focus remains on maintaining the high level of value for her current clients, she sees the immense and recent growth as an opportunity to build the business and become a bigger player in the budding Queen City, in order to serve more potential clients as efficiently as possible. Regardless of size and success, Michelle aims to maintain that personal touch and family-owned feel to O’Connor Insurance Associates.

Inside the office, customers can find Michelle creating processes, managing the daily operations of the office and speaking with clients, all while naturally creating professional and welcoming energy in the office. Michelle is an active member of the Independent Insurance Agents of North Carolina (IIANC) and currently sits on the Board of Directors. She is active in both her children’s schools and volunteers at every opportunity. At home, you’ll find her tending to her family, especially her two children, and her beloved rescue dog. On the weekends you’ll see her enjoying the community that Charlotte has to offer—when the Steelers are in the off season of course.

Fun and Insightful Q&A’s – Get to Know a Little More About Me

What do you like MOST about what you do at O’Connor Insurance?

I love the culture and my team at O’Connor Insurance. My passion for insurance comes from seeing it help my clients when they are in terrible situations.

Where did you go to college?

Indiana University of Pennsylvania (IUP)

What do you love most about Charlotte?

Everything! Charlotte has literally everything you want in a great city. Small enough you see friends at the grocery store and large enough to offer every type of entertainment. The close proximity to both the mountains and the beach is a bonus!


I married my husband and business partner, Terry for 20 years. Two amazing kids – my son is 13 and my daughter is 8.

Something in your office that is unusual or interesting

My office décor is black and gold with my favorite Steelers memorabilia.

Your hobbies

Boating, working out, gardening, and a little fishing.


My BFF Lucy a rescue dog I adore; 2 lizards and some fish

Favorite Books

E-Myth Revisited by Michael Gerber; The Big Leap by Gay Hendricks

Things you love

My family, my dog Lucy, the Pittsburgh Steelers and all things purple.

Cherished childhood memories

Family vacations in Ocean City, NJ – a tradition my siblings and parents have started with our own children.

Your hero

My parents are my heroes. They worked very hard in life to ensure my siblings and I had everything we needed. Their values have guided me in my personal and professional life.

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O’Connor Insurance Associates, Inc is an independent insurance agency made up of exceptional, passionate people focused on protecting you from the unexpected.

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