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O’Connor Insurance Associates, Inc. Included in IIABA’s Best Practices Study

By October 29, 2019No Comments
IIABA's best practices study 2019

O’Connor Insurance Associates, Inc. in Charlotte, NC is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

“We are proud to be included in this prestigious study for the 7th year in a row” says Michelle O’Connor, (O’Connor Insurance Associates, Inc.) president and CEO. “Our team’s dedication to operating our agency to the best of our ability is reflected by being a part of this study.”

More than 1,300 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 267 agencies qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.

The agency was nominated by either a Big “I” affiliated state association or an insurance company and qualified based on its operational excellence.

The Best Practices Study was initiated by the Big “I” in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the highest performing agencies and urges others to adopt similar practices.

O’Connor Insurance Associates, Inc. was founded in 2000 and can offer insurance products from a number of different companies including Erie Insurance Group, Hartford, Travelers, Liberty Mutual and many more.

For further information, please contact Michelle O’Connor of O’CONNOR INSURANCE ASSOCIATES, INC. at 704-510-8884.

Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance – property, casualty, life and health – as well as employee benefit plans and retirement products. Web address:

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